Meet the Captains
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STEP INTO THE SPOTLIGHT
Here are some of our captains!
Jasim Uddin
Operation Experience Guide, Ferrari World Abu Dhabi
More about you
Something not everyone knows about me is that I really enjoy meeting people from different backgrounds and learning about their cultures and experiences. This is one of the reasons I enjoy working in guest-facing roles.
In my free time, I like exploring new places, watching movies, listening to music, and continuously learning new skills that help me grow both personally and professionally. I also enjoy spending quality time with family and friends.
I'm excited to be part of this amazing team and look forward to learning from all of you and creating memorable experiences together! 😊
How did the Yas Captain program help you?
The Yas Captain Program helped me grow my confidence, strengthen my communication and leadership skills, and build meaningful connections across the organization. It was a great opportunity to learn, share experiences, and develop both personally and professionally.
The Yas Captain Program helped me grow my confidence, strengthen my communication and leadership skills, and build meaningful connections across the organization. It was a great opportunity to learn, share experiences, and develop both personally and professionally.
Abdelmageed Moftah
Concierge Specialist, Yas Concierge
More about you
I'm confident, having great product knowledge, excellent leadership skills and support the team
How did the Yas Captain program help you?
Yas captain program enhanced my knowledge of Yas Island and the communication between the colleagues create better experience for our guests
Yas captain program enhanced my knowledge of Yas Island and the communication between the colleagues create better experience for our guests
Ronald Mukiibi
Operations Associate, Ferrari World Abu Dhabi
More about you
Outside of work, I enjoy meeting people from different cultures, listening to music, and supporting children through M-LISADA. I believe that small acts of kindness can make a big difference, and I always enjoy creating positive experiences for others.
How did the Yas Captain program help you?
The Yas Captain Program helped me grow professionally by expanding my knowledge of Yas Island and enhancing my guest service skills. It gave me the confidence to create memorable guest experiences and provide excellent support to every visitor.
The Yas Captain Program helped me grow professionally by expanding my knowledge of Yas Island and enhancing my guest service skills. It gave me the confidence to create memorable guest experiences and provide excellent support to every visitor.
Simon Massoda
Operations Assistant Manager, SeaWorld Abu Dhabi
More about you
I care more about people than myself
Hobbies : football and reading
Every day is an opportunity to enhance yourself and share love around the community
How did the Yas Captain program help you?
Enhancing my day-to-day guest's interactions and experience
Enhancing my day-to-day guest's interactions and experience
Pratik Sharma
Guest Services and Retail Associate, teamLab Phenomena Abu Dhabi
More about you
I’m someone who values continuous learning and adaptability. I enjoy connecting with people from diverse backgrounds and always strive to grow both personally and professionally.
Outside of work, I enjoy exploring new places, meeting people from different cultures, and capturing moments through photos. I also like improving myself—whether it’s learning new skills, building confidence, or simply becoming better than I was yesterday.
How did the Yas Captain program help you?
The Yas Captain Program has been a key part of my growth journey, helping me build confidence, strengthen communication, and adapt to diverse situations. It has inspired me to deliver exceptional guest experiences by sharing my knowledge of Yas Island, its attractions, and useful information. My goal is to ensure every guest feels supported, well-informed, and truly valued, creating memorable and positive experiences.
The Yas Captain Program has been a key part of my growth journey, helping me build confidence, strengthen communication, and adapt to diverse situations. It has inspired me to deliver exceptional guest experiences by sharing my knowledge of Yas Island, its attractions, and useful information. My goal is to ensure every guest feels supported, well-informed, and truly valued, creating memorable and positive experiences.
Sudeep Chettri
Operation Associate, teamLab Phenomena Abu Dhabi
More about you
One Man Army 😁 Cinematographer | Photographer | Content Creator- Featured on Canon, NatGoe, YourClicks
35Awrds-Top 15% Photographer Globally
StarBuzz: Rising Creator of the Year Winner
How did the Yas Captain program help you?
The Yas Captain program has really helped me grow in how I support guests and create meaningful experiences across Yas Island. It gave me the confidence to assist guests in a way where I can help them discover unforgettable moments and build long-lasting memories. Now I can guide guests smoothly whenever they come with any questions whether they are looking for places to hang out, thrilling attractions, dining options, or just exploring ideas on what to do. I’m able to respond with clarity and confidence making their journey easier and more enjoyable.
The Yas Captain program has really helped me grow in how I support guests and create meaningful experiences across Yas Island. It gave me the confidence to assist guests in a way where I can help them discover unforgettable moments and build long-lasting memories. Now I can guide guests smoothly whenever they come with any questions whether they are looking for places to hang out, thrilling attractions, dining options, or just exploring ideas on what to do. I’m able to respond with clarity and confidence making their journey easier and more enjoyable.
The program also improved how I think about guest experience overall. It’s not just about giving information; it’s about shaping their visit into something seamless and memorable. Every interaction feels more professional, more confident, and more focused on delivering the true Yas Island experience.
Yas Captain is a top tier program for anyone working in hospitality here, because it truly elevates how we engage with guests and how we represent Yas Island.
Yas Captain is a top tier program for anyone working in hospitality here, because it truly elevates how we engage with guests and how we represent Yas Island.
Tulasi Shreshtha
Porter, Crowne Plaza Hotel Yas Island
More about you
I enjoy meeting people from different countries and helping guests create memorable experiences during their stay.
Outside of work, I enjoy improving my English communication skills, learning new hospitality knowledge, and exploring customer service techniques. I also like watching football and learning about different cultures.
How did the Yas Captain program help you?
Whenever I need updated information about Yas Island theme parks or other important information related to Abu Dhabi, I can always rely on the Yas Captain group. The information is accurate, timely, and very helpful whenever it’s needed.
Whenever I need updated information about Yas Island theme parks or other important information related to Abu Dhabi, I can always rely on the Yas Captain group. The information is accurate, timely, and very helpful whenever it’s needed.
A big thank you to the Yas Captain team for your continuous support, dedication, and excellent communication. Your efforts are truly appreciated!
Sachini Tharika
Operation Associate, Ferrari World Abu Dhabi
More about you
My hobby is reading books.
How did the Yas Captain program help you?
I think it will be more supportive for me to improve to knowledge about Yas Island.
I think it will be more supportive for me to improve to knowledge about Yas Island.
Cristy Dumaya
Rides and attractions operator, Ferrari World Abu Dhabi
More about you
I can say that I'm a strong individual I battled cancer while pregnant for how many years up to now, I'm still doing some treatment. As a Filipino I love singing in karaoke, my interest if I have free time is learning new languages in any means that I can communicate with guests little by little.
How did the Yas Captain program help you?
It helps me to know more about not only the parks but all the infrastructure that you can see here in Yas Island. Meet new amazing people different nationality and skills, new knowledge and learning and new experiences that I can be proudly show off and apply to my everyday life.
It helps me to know more about not only the parks but all the infrastructure that you can see here in Yas Island. Meet new amazing people different nationality and skills, new knowledge and learning and new experiences that I can be proudly show off and apply to my everyday life.
Shabir Bhatti
F&B Team leader, Ferrari World Abu Dhabi
More about you
My hobbies to create memories with different people which is I love to do.
How did the Yas Captain program help you?
The Yas Captain Program has been an inspiring and rewarding journey for me as an F&B Team Leader. It has greatly enhanced my knowledge of Yas Island, allowing me to engage with guests on a deeper level and provide meaningful recommendations that enrich their visit. Every day, I have the opportunity to interact with guests from around the world, and being able to share information about the incredible attractions and experiences on Yas Island helps create memorable conversations and lasting impressions.
The Yas Captain Program has been an inspiring and rewarding journey for me as an F&B Team Leader. It has greatly enhanced my knowledge of Yas Island, allowing me to engage with guests on a deeper level and provide meaningful recommendations that enrich their visit. Every day, I have the opportunity to interact with guests from around the world, and being able to share information about the incredible attractions and experiences on Yas Island helps create memorable conversations and lasting impressions.
As an F&B Team Leader, I believe that exceptional guest experiences go beyond great food and service. Understanding the destination allows me and my team to connect with guests, anticipate their needs, and help them make the most of their time on the island. Seeing guests leave with smiles, excitement, and unforgettable memories gives me a strong sense of pride and fulfillment. The Yas Captain Program has empowered me to contribute to the overall guest journey and play a small part in making Yas Island a truly extraordinary destination.
Bikash Giri
Operation Experience Guide, Ferrari World Abu Dhabi
More about you
I really enjoy exploring creativity outside of work. I’m interested in music, photography, and learning new technology tools, especially AI and app creation. I also enjoy visiting unique places like museums and modern architectural spaces, which inspire me creatively.
I like meeting new people, learning from different experiences, and constantly improving myself both personally and professionally. I believe every conversation teaches us something valuable, and I’m always open to new ideas and challenges.
How did the Yas Captain program help you?
The Yas Captain program helped me grow both personally and professionally. It gave me the opportunity to improve my communication skills, teamwork, confidence, and customer service experience while working with people from different backgrounds.
The Yas Captain program helped me grow both personally and professionally. It gave me the opportunity to improve my communication skills, teamwork, confidence, and customer service experience while working with people from different backgrounds.
The program also helped me become more responsible, adaptable, and better at handling challenges in a fast-paced environment. Most importantly, it allowed me to meet amazing people, create valuable memories, and gain experiences that will support my future career growth.
Oussama Zanzoune
Sales Supervisor, Yas Marina Circuit
More about you
I’m really into cars and driving, both professionally and personally. I also enjoy exploring e-commerce and coming up with new ideas on the side.
How did the Yas Captain program help you?The Yas Captain program helped me grow my network, build friendships, support guests more efficiently, and create memorable “wow” moments.
Timmy Virtuous Nyoni
Operations Associate, Ferrari World Abu Dhabi
More about you
I love farm (village) lifestyle
How did the Yas Captain program help you?
It has helped me understand the service we provide and the importance of delivering memorable guest experience.
It has helped me understand the service we provide and the importance of delivering memorable guest experience.
Hifza Shakeel Ahmed
Concierge Agent, Miral Destinations
ore about you
How did the Yas Captain program help you?
I learn more about the Yas Island all the assets.
I love to explore new places adventures meet new peoples I love photography to capture every moment.
How did the Yas Captain program help you?
I learn more about the Yas Island all the assets.
Udit Thapa
Transportation Agent, Miral Destinations
More about you
How did the Yas Captain program help you?
The Yas Captain Program has helped me enhance my knowledge about Yas Island, which is essential in my role as a transportation agent. It allows me to guide guests more effectively by recommending attractions based on their interests, ensuring they make the most of their visit. Yas Island offers a complete experience in one destination, and this knowledge helps me create better guest interactions.
I’m the kind of person who can bond over good food, a cricket match, or a great movie. Exploring new flavors, meeting new people, and making simple moments memorable that’s my vibe.
How did the Yas Captain program help you?
The Yas Captain Program has helped me enhance my knowledge about Yas Island, which is essential in my role as a transportation agent. It allows me to guide guests more effectively by recommending attractions based on their interests, ensuring they make the most of their visit. Yas Island offers a complete experience in one destination, and this knowledge helps me create better guest interactions.
Hasnat Ahmad Javed
F&B Associate, Warner Bros. Abu Dhabi
More about you
I know how to dance, sing, and how to guide people. I am very friendly and enjoy having fun with friends
How did the Yas Captain program help you?
It helps me to know more about our Yas island and help me to grow my career
I know how to dance, sing, and how to guide people. I am very friendly and enjoy having fun with friends
How did the Yas Captain program help you?
It helps me to know more about our Yas island and help me to grow my career
Viraj Padmakumara
Sales Associate, Ferrari World Abu Dhabi
More about you
My feet love to travel, my heart loves to dance, and my mind finds its home in meditation. Grateful for the journey!
How did the Yas Captain program help you?
Captains are often given the autonomy to make real-time decisions that solve guest issues or create "wow" moments without needing constant managerial approval.
My feet love to travel, my heart loves to dance, and my mind finds its home in meditation. Grateful for the journey!
How did the Yas Captain program help you?
Captains are often given the autonomy to make real-time decisions that solve guest issues or create "wow" moments without needing constant managerial approval.
Joseph Allan de Guzman
More about you
One thing I’m truly proud of is my personal advocacy: donating platelets every 15 days at SEHA Khalidiya Blood Bank, a commitment I started during the pandemic. It became my way of giving back and supporting people who need it most. It’s a small act, but it reminds me that kindness can save lives. By the end of the month of May 2026, I will reach my 100th blood and platelet donation in the UAE. I consider it as a milestone. Humble and proud Miralie.
How did the Yas Captain program help you?
The Yas Captain program helped me reinvent myself. It pushed me to grow, communicate with more confidence. It strengthened my mindset, helped me discover new strengths, and encouraged me to bring out the best version of myself. Because of the skills and confidence I gained, I achieved one of my proudest milestones—earning my first Wow‑er of the Year award at the Ruwad Awards 2026.
The program didn’t just help me improve; it helped me believe in what I’m capable of and inspired me to continue serving others in meaningful ways. I am Joseph. And I am ready to serve our guests as a FORMER Yas Captain. Million thanks to the brilliant minds behind Yas Captain program.
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